How to Return a Gift on Amazon in 5 Easy Steps

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Shopping online is a convenient way to find the perfect gifts for friends and family.

However, returning a gift on Amazon can be tricky. 

Fortunately, returning unwanted items doesn’t have to be complicated with these simple steps.

This article will provide readers with an easy-to-follow guide on how to return a gift on Amazon in 5 easy steps.

With this guide, you’ll be able to quickly and easily return gifts without any headaches or stress.

Let’s get started!

How Do You Return a Gift to Amazon?

How Do You Return a Gift to Amazon

With the convenience of online shopping, Amazon has become a popular choice for purchasing gifts for loved ones.

 However, there may be instances when a gift needs to be returned for various reasons, such as the wrong size, color, or


In such cases, knowing how to return a gift on Amazon is essential.

 With a simple process consisting of five easy steps, returning a gift on Amazon can be hassle-free and efficient.

Step 1: Check Refund Eligibility

 The first thing you need to do when returning a gift on Amazon is to check if the item is eligible for a refund or exchange.

To do this:

  • Go to your account and select “Your Orders.”
  • ¬†Find the order containing the gift you wish to return and click “Return or Replace Item.”

¬†Amazon’s policy states that most items can be returned within 30 days of delivery.

However, certain restrictions, such as customized items, digital content, hazardous materials, and products with tampered packaging, may not be eligible for returns.

 Additionally, some items may only be eligible for replacements rather than refunds.

It’s essential to read through¬†Amazon’s policies¬†before initiating a return.

Once you have confirmed that the gift is eligible for a refund or exchange, move on to step two, where we will guide you through choosing your preferred method of return.

Step 2: Begin the Return Process

Once you have identified the item you wish to return, it’s time to begin the process.

  • Start by navigating to your Amazon account’s ‘Your Orders’ page.
  • Here, you can see your recent purchases and select the one you want to return.
  • ¬†From there, click on the ‘Return or Replace Items’ button and choose a reason for your return.
  • Once you’ve selected your reason for returning the item, Amazon will prompt you with several options for how you’d like to proceed.
  • ¬†Depending on your situation, you may be offered a refund or exchange.
  • You’ll also need to indicate if you’d like Amazon’s assistance with shipping or if you plan on handling it yourself.

After selecting all these options, follow Amazon’s instructions for printing out an address label and packing slip.

 Ensure that everything is packed securely and sent back within the allotted timeframe specified by Amazon.

Once they receive your package, they’ll promptly issue any applicable refunds or exchanges!

Step 3: Choose the Return Method

After selecting the item you want to return in step 2, the next step is to choose your preferred return method.

Amazon offers several options for returning items:

  1.  Including drop-off at a carrier location.
  2.  Pickup from home or office.
  3.  Printing a prepaid shipping label to send the item back.
  4. Amazon Hub Locker

Suppose you drop off the item at a carrier location.

 In that case, Amazon provides a list of nearby locations that accept returns.

You can select the most convenient one for you and take your item there during their business hours.

 Alternatively, if you prefer to have someone pick up the package from your home or office, Amazon also offers this service.

Also, you can access a printer and packaging materials at home. In that case, you can print a prepaid shipping label and pack the item yourself before sending it back.

The Amazon Hub locker is easy to use, especially on a tight schedule. 

To initiate a return for an eligible package, you can drop it off at a convenient Amazon Hub Locker through their Returns Center.

When you select this option, the system will present you with a map of nearby lockers.

Amazon Hub locker

Here’s how you can return a package at an Amazon Hub Locker:

  1. Visit the Returns Center on Amazon.
  2. Submit a return request for your package.
  3. You will receive an email containing a drop-off code.
  4. Take the drop-off code to the chosen locker.
  5. Enter the code on the touchscreen display at the locker.
  6. Follow the on-screen instructions to complete the return.

Please note that the locker will be available for drop-off until the close of business on the next business day.

 If you visit after that time, They cannot guarantee locker availability. However, you can still check if there is space for your return for up to 30 days after your reservation.

Suppose lockers are unavailable after your reservation expires. In that case, you can cancel your return request and create a new one for a different drop-off location.

Alternatively, you can pay for the return postage and send the package to the address on the return label.

Make sure to package and label your return securely. Ensure the package dimensions are smaller than 18 inches x 14 inches x 12 inches to fit in the locker.

Please note that will not be responsible for any items unrelated to the return left in the locker.

 Remember to follow all instructions carefully when choosing your preferred return method on Amazon.


Step 4: Package and Ship the Item

Once you have successfully processed your return and gotten the authorization, it’s time to package and ship the item.

  • ¬†The first step is to ensure you have all the product components available before packaging.
  • It includes any manuals or accessories that came with it.
  • Next, carefully pack the item in a sturdy box with bubble wrap or other cushioning materials to protect it during transit.
  • After packing, seal the box and attach a label containing your return and Amazon’s shipping addresses.
  • ¬†Use a reliable courier service such as UPS, FedEx, or USPS for delivery.
  • Once shipped, please keep track of its progress using the tracking number provided by your courier service.

Remember that Amazon has specific guidelines for returns, which include ensuring that items are returned within 30 days from when they were delivered and are in their original condition.

 Follow these guidelines to avoid the rejection of your return request by Amazon.

Therefore, ensure you adhere strictly to these rules during packaging and shipping items back to them.

Step 5: Receive a Refund

Once Amazon receives your returned gift, they will initiate the refund process.

 The time it takes for the refund to appear in your account may vary depending on your payment method and bank processing times.

Typically, refunds are processed within 3-5 business days of receiving the return package.

If you used an Amazon gift card to make the purchase, the refund would be credited back to your gift card balance.

If you use a credit or debit card, the refund will be credited to that account.

If you received a damaged or defective item, Amazon might offer a replacement instead of a refund.

 Additionally, personalized products or digital content may not be eligible for returns or refunds.

Check the product listing before purchasing if you need clarification on its eligibility for returns and refunds on Amazon.

Suppose you have purchased an item from that is eligible for returns. In that case, you can initiate a return request in the Your Orders section.

Please note that the following items are non-returnable on Amazon:

  1. Devices
  • Computer laptops, desktops, and Kindles that are more than 30 days after delivery.
  1. Digital
  • Downloadable software products.
  • Open software.
  • Online subscriptions after you have accessed them.
  1. Cards
  • Gift cards, except as required by law.
  • Prepaid game cards, such as World of Warcraft, Xbox 360 Live, Wii Points, etc.
  1. Hazardous Material
  • Items classified as hazardous materials or that use flammable liquids or gases. Please get in touch with the manufacturer directly for service, warranty, return, and refund information.
  1. Others
  • Products missing the serial number or UPC.
  • Grocery products.
  • Items with special shipping restrictions.
  • Live insects.
  • Some jewelry orders.
  • Some health and personal care orders.
  • Customized products.

However, you have received a non-returnable item that arrived damaged or defective. In that case, you are eligible for a refund or replacement.

It’s essential to review the return policy for each item before initiating a return request to ensure that you are eligible for a refund or replacement.

How to Return a Gift on Amazon With or Without a Gift Receipt

If you need to return a gift, whether you have a gift receipt or not, you will require the order number to initiate the return process.

The 17-digit order number can be found on the packing slip accompanying the item(s) or in the digital gift receipt emailed to you.

If you cannot locate these details, contact the gift giver to obtain the order number.

To return a gift, follow these simple steps:

  1. Visit the Returns Center on Amazon’s website. If prompted, sign in to your Amazon account. If you don’t have an account, you must create one.
  2. Enter the order number associated with the item you wish to return.
  3. Click on the Search button.
  4. Select the items you want to return from the options and choose a return reason from the drop-down menu.
  5. If a third-party seller sold the gift, you might need to submit a return request, as some sellers review submissions before authorizing them.
  6. Choose your preferred return method from the available options.

By following these steps, you can quickly initiate the return process for a gift on Amazon, whether you have an account or need to create one and select the items to be returned along with the reason for the return.

How to a Return a Gift on Amazon Without a Receipt (the Sender Will Never Know)

Returning a gift on Amazon with a receipt can be a hassle. Still, it’s possible if you’re looking to return a gift on Amazon without the sender ever finding out.

  • ¬†First, make sure that the gift was purchased on Amazon.
  • Once you’ve confirmed that, log into your Amazon account and find the “Your Orders” page.
  • Locate the gift on Amazon without a receipt and click the “Return or Replace Items” button.
  • If you have the 17-digit order number, enter it. If you need help, contact Amazon customer service for assistance.

After filling out the return request and selecting your reason for return, Amazon will provide you with a tracking number for your return.

Once the gift is received, you’ll receive a refund for the cost of the gift on Amazon.

The sender will never know that you returned their gift. 

FAQs Returning a Gift from Amazon

Can you return something to Amazon if you got it as a gift?

Yes, you can return something to Amazon if you received it as a gift. 

However, the refund process may vary depending on the circumstances of the gift-giver. 

The refund would be credited to their account if the gift was purchased through Amazon. 

But if the item was bought from a third-party seller, Amazon will issue a gift card for the refund amount. 

Will someone know if I return an Amazon gift?

As for whether someone will know about the return, it depends on the gift-giver. 

Generally, Amazon will only notify the gift-giver if they specifically request to be informed. 

How long do you have to return a gift on Amazon? 

As for the time you have to return a gift, Amazon’s standard return policy states that most items can be returned within 30 days of receipt.

However, gifts purchased during the holiday season (November 1 РDecember 31) are eligible for returns until January 31. 



In conclusion, returning a gift on Amazon is a simple process.

With the five easy steps outlined above, you can rest assured that whatever the reason for your return, it will be handled quickly and efficiently.

Remember to check the Return & Refunds Policy before sending out your item to ensure you meet all the requirements for a triumphant return.

Additionally, you can contact Amazon directly if you need help or have any questions about returns or refunds.